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The latest industry news, guides and analysis.
What is a paper dental chart actually costing your clinic?
Every dental clinic has one sacred document: the patient's dental chart. It's supposed to record the condition of all 32 teeth — which were treated, which we...
"Does this patient owe us anything?" — how long does the answer take?
How much did your clinic earn last month? Can you state the exact figure?
Most clinic owners answer that question approximately. Cash in the drawer, card receipts, notes in the administrator's book — add it all together and you get...
The implant costs 12,000,000. The patient can't pay it. What do you do?
This scene repeats in every clinic. The patient arrives, gets examined, the treatment plan is ready. Then they hear the total, say "let me think about it," a...
Who knows when the composite will run out? Usually, nobody
Do you know you're buying the same material at three different prices?
This is common in clinics. Composite from one supplier: 400,000. From another: 520,000. Bought urgently from a third: 610,000. And nobody notices. Because pu...
A no-show is an empty chair. An empty chair is lost revenue
How many hours a month go into calculating dentist commissions?
In many clinics, the last days of the month look like this: an administrator sits down with a notebook and a calculator and tallies up how many services each...
Opening a second branch doesn't double the reporting complexity — it quadruples it
Running one clinic on spreadsheets is difficult but possible. The moment a second branch opens, the system breaks. Each branch has its own administrator, its...